Return & Refund Policy – Women Jewellery Products

We want you to be fully satisfied with your purchase. If you are not happy with your jewellery item, you may request a return or refund under the following conditions:

1. Return Eligibility

• Returns must be requested within 7 days of delivery.
• Items must be unused, unworn, and in original packaging with all tags intact.
• Products showing signs of wear, damage, or alteration will not be accepted.

2. Non-Returnable Items

• Earrings (for hygiene reasons)
• Customized or personalized jewellery
• Items purchased on clearance or special sale (if marked non-returnable)

3. Return Process

• To initiate a return, contact customer support at: bhavyakaklotar124@gmail.com
• Provide your order details and reason for return.
• Once approved, instructions for return shipping will be shared.

4. Refund Policy

• Refunds will be processed after the returned item passes quality inspection.
• Approved refunds will be issued to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable.

5. Damaged or Incorrect Items

• If you receive a damaged or wrong product, report it within 48 hours of delivery with clear photos.
• A replacement or full refund will be provided after verification.

6. Shipping for Returns

• Customers may be responsible for return shipping costs unless the item is defective or incorrect.

For any assistance, feel free to reach out via the support email provided above.